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143: Communication Expert: The Psychology Behind Feedback That Works | Joe Hirsch

Release Date:听

April 15, 2025

Release Date: Mar 18

Giving and receiving feedback is one of the most critical yet difficult skills in leadership. Many leaders avoid giving honest feedback, and even more struggle to receive it without defensiveness. But what if feedback didn鈥檛 have to feel so uncomfortable?

In today鈥檚 episode, we鈥檙e joined by Joe Hirsch, a communication expert, speaker, and author of The Feedback Fix. Joe introduces his Feed Forward approach鈥攖ransforming feedback from a dreaded conversation into a tool for growth. He shares strategies on how to foster a feedback culture, filter out bad feedback, and turn tough conversations into learning moments.

What You鈥檒l Learn:

  • Why leaders struggle with giving and receiving feedback
  • How to shift feedback conversations from blame to partnership
  • The science behind why feedback triggers defensiveness
  • How to ask for better feedback and become a feedback magnet
  • The Feed Forward approach to make feedback feel empowering, not punishing

In This Episode:

  • 00:01 鈥 Introduction to Joe Hirsch
  • 01:07 鈥 Why Feedback is Hard (But Necessary)
  • 03:56 鈥 Becoming a Feedback Magnet
  • 05:39 鈥 Joe鈥檚 Personal Story: Why Feedback Became His Life鈥檚 Work
  • 09:25 鈥 What is Feed Forward?
  • 11:44 鈥 How to Deliver Feedback Without Causing Defensiveness
  • 16:13 鈥 What to Do When People Resist Feedback
  • 18:12 鈥 Creating a Feedback Culture in Teams
  • 20:07 鈥 How to Normalize Feedback in the Workplace
  • 24:12 鈥 The Neuroscience of Learning from Mistakes
  • 28:24 鈥 How to Filter Good vs. Bad Feedback
  • 32:21 鈥 The Danger of Asking Too Many People for Feedback
  • 35:31 鈥 What to Do When Feedback Hurts
  • 39:48 鈥 How to Apply Feedback Effectively
  • 41:25 鈥 The Role of AI in Feedback

Resources Referenced:

  • The Feedback Fix by Joe Hirsch 鈥
  • Joe Hirsch鈥檚 麻豆果冻传媒bsite 鈥
  • Marshall Goldsmith (Author of What Got You Here Won鈥檛 Get You There) 鈥
  • Amy Edmondson on Intelligent Failure 鈥
  • The Fearless Organization by Amy Edmondson -

Want to Learn More?: 听

  • For more episodes on personal growth and success stories, subscribe to 鈥
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  • Visit learnit.com for additional resources and learning opportunities.

Podcast Contact Information: 听

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