207: The Signs Your Company Has a Strategy Problem...and Doesn't Even Know It | John Hillen
Release Date:Β
August 27, 2025
Release Date:Β Aug 26
When was the last time you worked ON your business, not just IN it? In this eye-opening episode, host Damon Lembi welcomes Dr. John Hillenβformer U.S. Assistant Secretary of State, multi-time CEO, board chairman, and award-winning strategy professorβto break down what strategic thinking actually means for todayβs leaders. Drawing from his hot new book, The Strategy Dialogue, John argues that strategy isnβt just for Fortune 500 boardrooms; itβs a muscle every leader canβand mustβdevelop, regardless of company size. From unearthing the difference between βstrategic planningβ and βstrategic thinkingβ to practical ways to shift your mindset, this episode is packed with actionable frameworks, real-world case studies, and wisdom to help you stop reacting and start leading.
If youβve ever felt too busy to look beyond your to-do list, youβll learn why only 4% of leaders naturally think strategicallyβand how to join them. Plus: stories from the Berlin Wall, lessons from the rise of Netflix, the fall of Blockbuster, and what grocery stores can teach you about your true strengths. Whether youβre an entrepreneur, executive, or aspiring strategist, this episode will change the way you see your business, your role, and your future.
What Youβll Learn:
What separates strategic leaders from busy taskmasters (and why ownership of strategy canβt be delegated)
Why βstrategic thinkingβ is not the same as βstrategic planning,β and how to make it a daily habit
The 4% mindset: How truly strategic leaders map the ecosystem, spot patterns, and connect the dots long-term
Real-life case studies: Why Netflix disrupted Blockbuster, and how Trader Joeβs and Whole Foods each leverage hidden strengths
How to identify your companyβs core competency (hint: ask your customers, not your marketing team)
Tools and frameworksβfrom SWOT and βTOESβ to actionable, Socratic dialoguesβfor thinking and leading strategically in any environment
In This Episode:
00:00 β The βstrategic muscleβ: why leaders must work ON the business
00:30 β Damon introduces John Hillen & todayβs episode
01:26 β Why strategy is the heart of leadership
02:49 β Common excuses leaders use to avoid strategic thinking
04:51 β Only 4% of executives think strategically (and what the other 96% do instead)
07:36 β Johnβs background: Berlin Wall, Desert Storm, and the roots of strategic thinking
12:14 β How global experience shapes perspective and context
14:24 β Why John wrote The Strategy Dialogue & teaching strategy through dialogue
19:14 β Strategic thinking vs. strategic planning: Key differences
23:36 β Using βscenario planningβ and creativity in traditionally rigid industries
26:26 β Why companies like Blockbuster and Kodak get disrupted
30:28 β Netflixβs three business model pivots: lessons in strategic agility
32:35 β How to get honest about your true strengthsβask your customers
35:49 β Whole Foods vs. Trader Joeβs: Different strengths, different strategies
37:21 β Beyond SWOT: the TOES framework for action-oriented strategy
44:40 β Can AI help with strategic thinking? The human judgment difference
47:00 β Why βhow you thinkβ is more important than βwhat you decideβ
51:24 β How often should you revisit your strategy?
58:40 β Strategy, clarity, transparency, and public policy examples
1:00:10 β Johnβs final advice: Work on your business, not just in it
About Dr. John Hillen:
Dr. John Hillen is an award-winning strategy professor, best-selling author, and sought-after business leader with a career spanning the military, government, academia, and boardrooms. A former U.S. Assistant Secretary of State and CEO of multiple companies, John has taught leadership and strategy at Duke, George Mason, and other top universities. His latest book, , distills decades of experience into practical lessons for leaders at every level.