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222: How One Lesson Turned a Dropout Into a CLO | Keith Keating

Release Date:Β 

September 30, 2025

Release Date: Sept 30

Winning isn’t just about what you knowβ€”it’s about the value you create and the lives you change.

In this thought-provoking episode, Damon Lembi sits down with Dr. Keith Keating, Chief Learning Officer at BDO and bestselling author, to unpack how learning professionals can shift from being order takers to strategic value creators inside their organizations. Keith gets candid about his own journey from high school dropout to PhD and international L&D leader, sharing actionable ways anyone can maximize their personal growthβ€”and show up as a business partner that leaders can’t live without. This episode is packed with strategies for navigating the transition from the knowledge economy to the value economy, practical tools for influencing even the toughest CFOs, and a framework for measuring the hidden value that L&D brings to business. If you want to boost your credibility, expand your influence, and future-proof your career (especially in the era of AI), this one’s for you.

‍What You’ll Learn:

  • Why β€œnot my job” are the three most dangerous words in any organizationβ€”and how to break out of the L&D box
  • How Keith’s own underdog background fuels his approach to helping others unlock potential through learning
  • The crucial shift from knowledge economy to value economyβ€”and how to prove your impact with business language
  • Keith’s Value Creation Compass: a framework for aligning L&D with what the business (and CFOs) actually value
  • Why stories matter more to senior leaders than spreadsheetsβ€”and how to build powerful narratives
  • How to avoid burnout and find purpose as a learning professional, even when your value isn’t being recognized

In This Episode:

  • 00:00 – The danger of β€œnot my job” and why value creators stand out
  • 01:32 – How learning changed Keith’s life
  • 03:08 – The power of β€œteach backs” and learning by teaching
  • 05:15 – Book clubs and underrated learning tools
  • 07:08 – Embracing the underdog mentality for career resilience
  • 08:35 – What inspired β€œHidden Value” and why now is critical for L&D
  • 11:17 – Why L&D is stuck as order takers and how to break the cycle
  • 13:03 – Moving from defense to proactive value creation
  • 16:42 – Key shift: stop speaking L&D, start speaking business
  • 17:13 – Where to start: deep business and financial research
  • 20:13 – Engaging the CFO: what they actually care about
  • 21:44 – How (and why) to build relationships with Finance
  • 24:35 – Using stories, not just data, to prove your impact
  • 29:20 – Real-world story: How L&D drove business results at BDO
  • 33:12 – The Value Creation Compass explained
  • 37:44 – Organizational resilience and fostering a learning culture
  • 39:39 – Overcoming fixed mindsets at every level
  • 41:02 – How to build learning cultures even if senior leaders resist
  • 43:17 – What Keith would change (or double down on) from his first book
  • 44:29 – The future of L&D: evolving roles, relevance, and AI
  • 48:01 – Never say β€œnot my job”—become indispensable

About Dr. Keith Keating

Dr. Keith Keating is the Chief Learning Officer at BDO, keynote speaker, and author of The Trusted Learning Advisor and Hidden Value: Why Learning and Development Is the Key to Unlocking Human Potential. His journey from high school dropout to industry leader has fueled his mission to make learning an equalizer and a driver of transformation for individuals and organizations. Keith is passionate about helping L&D practitioners move from the sidelines to the boardroom, focusing on value creation, business partnership, and storytelling.

Resources Referenced:

  • Dr. Keith Keating ΒιΆΉΉϋΆ³΄«Γ½bsite:
  • on LinkedIn.
  • by Dr. Keith Keating
  • by Dr. Keith Keating

Want to Learn More?:ΜύΜύ

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