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96: The Hidden Cost of Fear: Building a Culture That Engages | Tom Willis

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April 15, 2025

Release Date: Nov 26

Are You Leading a Disengaged Team?

According to Gallup, 70% of employees are disengaged at work, with over half actively looking for new jobs. For a 600-person company, that means 420 people don鈥檛 really care about what they鈥檙e doing. This sobering reality costs the US economy $500 billion annually in stress-related absences alone. In this episode, Tom Willis, co-author of 鈥淭he Great Engagement鈥 and former CEO of Cornerstone, examines how leaders can transform their organizational culture from fear-based to purpose-driven. He explores the crucial connection between engagement and personal aspiration, explains why traditional engagement initiatives often fail, and provides practical strategies for creating a coaching culture that unlocks human potential.

What You鈥檒l Learn:

  • Why asking 鈥淎re you open to feedback?鈥 triggers the same brain response as hearing footsteps in the dark
  • How unconscious 鈥渃ultural mindsets鈥 sabotage engagement and what leaders can do about it
  • The paradox of slowing down to speed up organizational effectiveness
  • Why engagement without personal aspiration is meaningless
  • The critical difference between having 鈥渁 high need for perfection鈥 versus being 鈥渁 perfectionist鈥
  • How to 鈥渓isten the greatness鈥 out of people instead of trying to force development
  • The power of switching from fear-based to 鈥渁gape love鈥 leadership
  • The importance of creating psychological safety for authentic coaching relationships

In This Episode:

  • (00:00) Introduction to Tom Willis 鈥 Damon and Darren introduce Tom Willis, leadership consultant and culture expert, to discuss building exceptional workplace cultures.
  • (02:00) The Cost of Disengagement 鈥 Tom shares alarming statistics about workplace disengagement and how leaders can take immediate action to address it.
  • (05:30) Culture Eats Everything 鈥 Tom explains why culture is the most powerful tool a CEO has and how leaders can actively shape it.
  • (08:33) Engagement Equals Action Plus Empowerment 鈥 Tom introduces his formula for engagement and shares why empowerment and alignment are key.
  • (12:00) Overcoming Unconscious Purpose 鈥 Tom discusses how fear-based mindsets derail leadership and how leaders can shift to purpose-driven decision-making.
  • (17:00) Coaching and the Role of Listening 鈥 Tom emphasizes the power of listening in leadership and how it unlocks potential within teams.
  • (21:30) The Elevate System 鈥 Tom introduces his behavioral model, Elevate, designed to help leaders assess and adapt their leadership approach.
  • (33:18) Practical Advice for CEOs 鈥 Tom shares advice for CEOs on creating a culture of trust, vulnerability, and accountability.
  • (40:00) Final Thoughts on Leadership 鈥 Tom reflects on the importance of serving others and fostering agape love in the workplace.

About Our Guest:

Tom Willis brings unique insights to leadership development, having served as both a school superintendent and CEO of Cornerstone. The co-author of The Great Engagement and creator of the Elevate System, Tom combines his education experience鈥攊ncluding teaching in Africa鈥攚ith business acumen from PricewaterhouseCoopers consulting. A graduate of Michigan and Notre Dame, he helps organizations build stronger cultures through conscious leadership practices.

Resources Referenced:

  • by Tom Willis
  • CEO group
  • on LinkedIn

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